Insights

South Africa's Digital Infrastructure

Designing for Disruption: Building Redundancy into South Africa’s Digital Infrastructure

In May 2025, a brief yet wide-reaching internet outage in South Africa, caused by a single point of failure in a core internet exchange, revealed just how exposed even mature digital ecosystems can be. The interruption only lasted a few minutes, but with South Africa’s internet penetration rate standing at almost 79%, it significantly impacted thousands of businesses and millions of users. The ripple effect lasted well beyond, disrupting online classes, interrupting meetings, and even online streaming of the country’s national budget speech. This event served as a timely reminder that in digital ... Read More
Digital Transformation in South Africa

From transformation to inclusion: How hyper-converged digital environments are redefining South Africa’s financial sector

Anyone who’s ever bought a home or applied for a loan in South Africa knows that the process is anything but seamless. Similarly, starting a business, extending a loan, or accessing basic banking services often involves outdated, manual steps that slows progress and frustrates customers. It’s almost as if these systems aren’t built with people in mind. These everyday frustrations are precisely what the financial services sector is working to change. With the ... Read More
Digital Environments

From transformation to inclusion: How hyper-converged digital environments are redefining South Africa’s financial sector

Anyone who’s ever bought a home or applied for a loan in South Africa knows that the process is anything but seamless. Similarly, starting a business, extending a loan, or accessing basic banking services often involves outdated, manual steps that slows progress and frustrates customers. It’s almost as if these systems aren’t built with people in mind. These everyday frustrations are precisely what the financial services sector is working to change ... Read More
Marketing technology

Marketing in the ecosystem era: How strategic, collaborative storytelling is shaping Africa’s digital future

The role of marketing in technology companies is evolving from a siloed function focused on promoting products or solutions and generating leads to a strategic orchestrator of value across complex networks. To navigate Africa’s diverse digital environment, forward-thinking stakeholders in the technology industry are increasingly adopting an ecosystem approach, leveraging partnerships and synergies to provide holistic, well-rounded solutions. This multifaceted landscape of modern customers ... Read More
Digital transformation across Africa

An African imperative: Holistic tech solutions to keep Africa current and competitive

As a developing continent with enormous growth potential, Africa stands at a crossroads. On the one hand, its young, tech-savvy population is eager to capitalise on the opportunities presented by advanced connectivity, digital infrastructure, and AI-enabled solutions. On the other hand, many people still lack access to these resources or opportunities. Key to Africa remaining current and competitive is coordinated investment in holistic technology solutions (hardware, software, and services) that benefit all sectors of society ... Read More